CANCELLATIONS MUST BE DONE VIA EMAIL AND EMAIL ONLY – NO EXCEPTIONS

TEK8@FRONTIERNET.NET

Per the latest NYS Travel Advisory: At this time, we are no longer allowing customers who will be traveling from the following states: Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, North Carolina, Nevada, Oklahoma, South Carolina, Tennessee, Texas, and Utah.

Allegeny County, NY has very low number of COVID cases. We would like to keep it that way. We understand the pressures people are under and
the concerns of the local community regarding COVID. We have worked to reopen to provide a place for all patrons to find an escape and enjoy
time outside with their families and friends while maintaining the safety and security of the county and region as a whole. Therefore we are opening under the following conditions:
Tent camping is now authorized.

All patrons must practice social distancing at all times (6 feet minimum). No groups of any size may congregate for any activities.
Facemasks or coverings must be worn when interacting with staff and patrons when not possible to maintain social Distancing.

DAY RIDING IS PERMITTED – NO NEED TO CALL FOR CAMPING RESERVATIONS

FREQUENTLY ASKED QUESTIONS

How do I cancel my reservation

You must send an email to us in order to cancel your reservation! We only process cancellations via email and there are no exceptions to this rule.

Email: TEK8@FRONTIERNET.NET

Does Tall Pines rent ATVs?

No we don’t. Wish we could

Does my ATV need to be registered and insured?

According to NYS Vehicle and Traffic Law, it probably does. You are riding on private property here, but we don’t check or enforce this rule. However, if you have an accident where someone is injured, the State Police will be called by the hospital and you might get a ticket. Most side by sides cannot be registered in NYS. They are treated as equipment and can be driven on the public roads. If you want to go down into the village of Andover, you need to have license and insurance on all ATVs and bikes. Just Insurance on Side by Sides.

What if I do not have a PayPal Account

That is okay! Simply go through the check out process as if you did have a PayPal account. When you get to the PayPal account login, look down a little ways and there is an option to pay using a credit card WITHOUT having a PayPal account. You don’t even have to sign up for an account to use a credit card.

If you still have troubles, give us a call so we can process your payment offline.

Where are your cabins located?

Please review the map with cabin locations –
https://www.tallpinesatvpark.com/reservations/reservation-instructions/

How many can ride on 1 ATV at a time?

You can ride 2 people on 1 ATV providing you ride safely and both have DOT approved helmets

Chat – No Answer?

That is correct – If you ask a question that can be found on our website there is a good chance we will not answer the chat request. Please do not be lazy and look for your answer on our website.

What vehicles are allowed?

ATV’s, UTV’s and Dirtbikes ONLY! No exceptions…

Where can I purchase Tall Pines Merchandise?

Our merchandise can be purchased at our ATV Park. We have a wide variety of merchandise for you to choose from. If you already know what you want, you may also call and we can take your order over the telephone.

How can I tell if a cabin is booked?

A red block in the calendar = BOOKED – NOT AVAILABLE

A green block in the calendar = AVAILABLE – YOU CAN BOOK IT

A gray block in the calendar = UN-AVAILABLE – YOU CANNOT BOOK IT

Do I need my receipt?

YES, Please print your receipt and bring it with you for verification purposes

Can I bring firewood?

Due to an increase in the use of pallets and other unapproved firewood being brought in my campers, we are updating our policy. Going forward, patrons may NOT bring their own firewood onto Tall Pines property.

We have firewood for sale here at the Headquarters Barn.

How old does my child have to be to ride ATVs?

We leave that up to the judgement of the parents. We do however want to see young riders on a machine appropriate for their size and skill level. Children under 16 need to be under ADULT supervision.

On a Family Season Pass, can I have my uncle and my cousin and my brother on it?

NO. A Family Season Pass is for a Mom and Dad and minor children who live at home. Once the children are old enough to buy their own beer, they need to buy their own season pass.

What if I arrive at Tall Pines and there is nobody there to register me?

There is a list of phone numbers on the door and on the table inside the door. Start at the top and start calling until you get somebody. Don’t give up. We are still an operating farm. We are close by and will come as soon as you call. If you don’t get someone right away, get unloaded and try again.

Why should I follow the directions on the website instead of following my GPS?

Two reasons. Barrett Hill Road and Pixley Hill Road. They are very steep,rough, NOT BLACKTOPPED, and are “Seasonal Use Roads”. They are marked as such. There is no Maintenance, i.e. PLOWING SANDING or SALTING. Follow our directions and stay on the good blacktopped roads. You don’t want to have problems on the way here. Save yourself trouble and save your transmission, use our directions.

What if I lose my Easy Pass?

You should keep your number in your phone under contacts. That way if you lose the card you are still able to register quickly. If you don’t have it, we can look it up if we are not too busy. When we are busy you will probably have to fill out waivers again and get a new number. At some point we may start charging for lost cards.

What is an Easy Pass?

It is a card we issue to you that has your registration number on it that links to your waiver and ID. That way, you only have to print your name and number, pay and go ride. No more waivers to fill out.

Do I need to bring my driver’s license or picture ID?

Yes, so we can enter you and your waiver into our computer system. We will issue you an “Easy Pass” to speed up registration. The records are secure and are not ever shared with anybody.

Can my 18 year old sign a minor waiver for his girl friend, brother, cousin, friend, etc?

The minor waiver has to be signed by a parent or guardian. If you are bringing a waiver with you and the parent who signed it is not with you, we will need a copy of the signers Drivers License. No Exceptions!

Are all the trails wide enough for my Side X Side?

Yes, except for the “Bikes Only” they are all wide enough for any S X S we have ever seen. They are groomed by a bulldozer that is 7′ wide.

Are the trails open during the 24 Hour Race?

Yes, most of them. Approximately 25% of them are closed during the event. They will open right after the race finishes at about 11:00 on Sunday morning. Remember, they race ALL NIGHT so if you think that is going to bother your sleeping, you might want to pick a different weekend to come.

Are you Open?

We are open 7 days a week from January 2nd to the Sunday before the start of next Rifle Deer Season in November. You can always check our website for any unscheduled closing. When it’s real cold and lots of snow you can always call us to get a trail report.

Can my young children ride wearing their bicycle helmets?

ALL riders are required to wear DOT Approved motorcycle or ATV helmets. You don’t put a million dollar head in a ten dollar helmet!

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INFORMATION CENTER

CORONAVIRUS UPDATE

STAY TUNED TO THIS SECTION FOR FURTHER UPDATES REGARDING COVID-19
24 HOUR RACE

THE 24 HOUR RACE HAS BEEN CANCELLED THIS YEAR
NO PETS

EFFECTIVE JANUARY 01, 2020 - NO PETS ARE ALLOWED IN THE CABINS. IF YOU HAVE A REGISTERED SERVICE ANIMAL YOU NEED TO CONTACT OUR OFFICE PRIOR TO YOUR RESERVATION